Customer Service: Differentiating By Market Segment

• 期刊名称International Journal of Physical Distribution
• 作者Gilmour, Peter; Borg, George; Duffy, Peter A.; Johnston, Nigel D.; Limbek, B.E.; Shaw, Michael R.
• 卷第7卷
• 期第3期
• 印刷ISSN0020-7527
• 文件大小429.63KB
• 发表时间1976-07
• DOI10.1108/eb014393
• 页码141-148