![The benefits of information technology strategy and management for cloud-based CRM systems using the interactive qualitative analysis approach]()
The benefits of information technology strategy and management for cloud-based CRM systems using the interactive qualitative analysis approachChen, You Shyang; Wu, Chun Hui; Chuang, Huan Ming; Wang, Li Chuan; Lin, Chien Ku · International Journal of Technology, Policy and Management · 2018