Strategies for Service Quality
- 期刊名称Health Manpower Management
- 作者Sandelands, Eric
- 卷第20卷
- 期第4期
- 印刷ISSN0955-2065
- 文件大小318.98KB
- 发表时间1994-04
- DOI10.1108/09552065199400001
- 页码1-32
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