Measuring Quality and Client Satisfaction in Professional Business Services
- 期刊名称Journal of Professional Services Marketing
- 作者Weekes, David J.; Scott, Mark E.; Tidwell, Paula M.
- 卷第14卷
- 期第2期
- 印刷ISSN0748-4623
- 文件大小487.18KB
- 发表时间1996-12-02
- DOI10.1300/J090v14n02_03
- 页码25-37
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