The Information Superhighway
- 期刊名称Journal of Customer Service in Marketing & Management
- 作者Leventhal, Richard C.
- 卷第3卷
- 期第1期
- 印刷ISSN1069-2533
- 文件大小733.71KB
- 发表时间1997-01-11
- DOI10.1300/J127v03n01_07
- 页码79-89
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