Benchmarking procedural times: a quality control approach to court delays
- 期刊名称Benchmarking for Quality Management & Technology
- 作者Buscaglia, Edgardo; Guerrero‐Cusumano, José‐Luis
- 卷第4卷
- 期第2期
- 印刷ISSN1351-3036
- 文件大小135.03KB
- 发表时间1997-06
- DOI10.1108/14635779710174927
- 页码84-95
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