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Integrating internal and external customer relationships through relationship management: A strategic response to a changing global environment

Integrating internal and external customer relationships through relationship management: A strategic response to a changing global environment

Elizabeth Jane Beckett-Camarata; Martin R. Camarata; Randolph T. Barker

作者Elizabeth Jane Beckett-Camarata; Martin R. Camarata; Randolph T. Barker
卷第41卷
期第1期
印刷ISSN0148-2963
文件大小1174.92KB
发表时间1998
DOI10.1016/s0148-2963(97)00013-1

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