Building Relationships Through Personalization
Stell, Roxanne; Paden, Nita L.
- 期刊名称Journal of Customer Service in Marketing & Management
- 作者Stell, Roxanne; Paden, Nita L.
- 卷第4卷
- 期第2期
- 印刷ISSN1069-2533
- 文件大小422.79KB
- 发表时间1998-03-25
- DOI10.1300/J127v04n02_04
- 页码53-64