Customer value: A new kind of cost management
- 作者C.J. Mcnair; Lidija Polutnik; Riccardo Silvi
- 卷第12卷
- 期第3期
- 印刷ISSN1044-8136
- 电子ISSN1097-0053
- 文件大小201.90KB
- 发表时间2001
- DOI10.1002/jcaf.3
- 页码9-14
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