发现好书期刊,享受阅读乐趣

海量图书期刊资源,随时随地畅享阅读乐趣

The customer-service life cycle: a framework for improving customer service through information technology

The customer-service life cycle: a framework for improving customer service through information technology

Gabriele Piccoli; Bonnie R. Spalding; Blake Ives
  • 作者Gabriele Piccoli; Bonnie R. Spalding; Blake Ives
  • 卷第42卷
  • 期第3期
  • 印刷ISSN0010-8804
  • 电子ISSN1552-3853
  • 文件大小965.88KB
  • 发表时间2001
  • DOI10.1016/s0010-8804(01)81023-5
← 返回【学霸图书馆】主页