The strategic process of a cultural change to implement total quality management: A case study
- 期刊名称Total Quality Management
- 作者Claver, Enrique; Gascó, Josél.; Llopis, Juan; González, Reyes
- 卷第12卷
- 期第4期
- 印刷ISSN0954-4127
- 电子ISSN1360-0613
- 文件大小182.11KB
- 发表时间2001-7-1
- DOI10.1080/09544120120066073
- 页码469-482
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