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The effectiveness of hospitality service operations: measurement and implementation concerns

The effectiveness of hospitality service operations: measurement and implementation concerns

Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.

期刊名称International Journal of Contemporary Hospitality Management
作者Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.
卷第19卷
期第7期
印刷ISSN0959-6119
文件大小314.89KB
发表时间2007-10-09
DOI10.1108/09596110710818301
页码560-573

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