Examining Employee—Service Personality Congruence
- 期刊名称Services Marketing Quarterly
- 作者Harris, Eric G.; Fleming, David E.
- 卷第28卷
- 期第3期
- 印刷ISSN1533-2969
- 电子ISSN1533-2977
- 文件大小721.23KB
- 发表时间2007-03-19
- DOI10.1300/j396v28n03_06
- 页码97-115
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