Role of process knowledge in business process improvement methodology: a case study
- 期刊名称Business Process Management Journal
- 作者Seethamraju, Ravi; Marjanovic, Olivera
- 卷第15卷
- 期第6期
- 印刷ISSN1463-7154
- 文件大小215.53KB
- 发表时间2009-11-06
- DOI10.1108/14637150911003784
- 页码920-936
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