Using Six Sigma – SIPOC for customer satisfaction
- 期刊名称International Journal of Six Sigma and Competitive Advantage
- 作者Yeung, Shirley Mo Ching
- 卷第5卷
- 期第4期
- 印刷ISSN1479-2494
- 电子ISSN1479-2753
- 文件大小223.23KB
- 发表时间2009
- DOI10.1504/IJSSCA.2009.029912
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