Creating Effective Customer Solutions
- 期刊名称International Journal of Service Science, Management, Engineering, and Technology
- 作者Burianek, Ferdinand; Bonnemeier, Sebastian; Reichwald, Ralf
- 卷第2卷
- 期第1期
- 印刷ISSN1947-959X
- 电子ISSN1947-9603
- 文件大小623.31KB
- 发表时间2011-01
- DOI10.4018/jssmet.2011010102
- 页码15-29
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