The determinants of customer loyalty in Malaysian mobile telecommunication services: a structural analysis
- 期刊名称International Journal of Services, Economics and Management
- 作者Leong, Lai Ying; Hew, Teck Soon; Ooi, Keng Boon; Lin, Binshan
- 卷第4卷
- 期第3期
- 印刷ISSN1753-0822
- 电子ISSN1753-0830
- 文件大小136.29KB
- 发表时间2012
- DOI10.1504/IJSEM.2012.048620