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[IEEE 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012) - Shanghai, China (2012.07.2-2012.07.4)] ICSSSM12 - An overview on service operations management

[IEEE 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012) - Shanghai, China (2012.07.2-2012.07.4)] ICSSSM12 - An overview on service operations management

Emna, Benzarti; Evren, Sahin; Yves, Dallery

作者Emna, Benzarti; Evren, Sahin; Yves, Dallery
文件大小205.28KB
发表时间2012
DOI10.1109/icsssm.2012.6252193
页码71-76

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