Behavioral perspectives of customer engagement: An exploratory study of customer engagement with three Swiss FMCG brands
Javornik, Ana; Mandelli, Andreina
- 期刊名称Journal of Database Marketing & Customer Strategy Management
- 作者Javornik, Ana; Mandelli, Andreina
- 卷第19卷
- 期第4期
- 印刷ISSN1741-2439
- 电子ISSN1741-2447
- 文件大小137.76KB
- 发表时间2012-12
- DOI10.1057/dbm.2012.29
- 页码300-310