Performance measurement and management frameworks
- 期刊名称Business Process Management Journal
- 作者Yadav, Neetu; Sagar, Mahim
- 卷第19卷
- 期第6期
- 印刷ISSN1463-7154
- 文件大小121.11KB
- 发表时间2013-11-04
- DOI10.1108/BPMJ-01-2013-0003
- 页码947-971
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