Measuring Service Satisfaction in Shared Service Organizations
- 期刊名称Procedia - Social and Behavioral Sciences
- 作者Marciniak, Robert
- 卷第81卷
- 印刷ISSN1877-0428
- 文件大小327.43KB
- 发表时间2013-06
- DOI10.1016/j.sbspro.2013.06.416
- 页码217-223
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