Antecedents and consequences of service quality in a higher education context
- 期刊名称Quality Assurance in Education
- 作者Sultan, Parves; Yin Wong, Ho
- 卷第21卷
- 期第1期
- 印刷ISSN0968-4883
- 文件大小265.63KB
- 发表时间2013-01-25
- DOI10.1108/09684881311293070
- 页码70-95
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