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Using Information to Develop a Culture of Customer Centricity || Customer Touch Points and the Exchange of Value

Using Information to Develop a Culture of Customer Centricity || Customer Touch Points and the Exchange of Value

Loshin, David

作者Loshin, David
文件大小213.87KB
发表时间2013
DOI10.1016/B978-0-12-410543-0.00006-8
页码39-49

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