Learning customer service from real life situations
- 期刊名称The Marketing Review
- 作者Bhattacharya, Kaushik; Datta, Biplab
- 卷第13卷
- 期第2期
- 印刷ISSN1469-347X
- 文件大小89.38KB
- 发表时间2013-08-30
- DOI10.1362/146934713x13699019904722
- 页码191-205
Managing global megaprojects: Complexity and risk managementKardes, Ilke; Ozturk, Ayse; Cavusgil, S. Tamer; Cavusgil, Erin · International Business Review · 2013
Reflections on international marketing: destructive regeneration and multinational firmsS. Tamer Cavusgil; Erin Cavusgil · 2012
Compensation in International Licensing AgreementsPreet S. Aulakh, S. Tamer Cavusgil and MB Sarkar · Journal of International Business Studies · 1998
An investigation of the black-box supplier integration in new product developmentZhao, Yushan; Cavusgil, Erin; Cavusgil, S. Tamer · Journal of Business Research · 2014
International Integration and Coordination in MNEsRudolf R. Sinkovics; Anthony S. Roath; S. Tamer Cavusgil · 2011
Does IT alignment between supply chain partners enhance customer value creation? An empirical investigationKim, Daekwan; Cavusgil, S. Tamer; Cavusgil, Erin · Industrial Marketing Management · 2013
Middle-Class Consumers in Emerging Markets: Conceptualization, Propositions, and Implications for International MarketersCavusgil, S. Tamer; Deligonul, Seyda; Kardes, Ilke; Cavusgil, Erin · Journal of International Marketing · 2018
The new middle class in emerging markets: How values and demographics influence discretionary consumptionBelbağ, Aybegüm G.; Üner, M. Mithat; Cavusgil, Erin; Cavusgil, S. Tamer · Thunderbird International Business Review · 2018