Shipping Performance Assessment and the Role of Key Performance Indicators (KPIs): 'Quality Function Deployment' for Transforming Shipowner's Expectation
- 期刊名称SSRN Electronic Journal
- 作者Duru, Okan; Bulut, Emrah; Huang, Sheng Teng; Yoshida, Shigeru
- 电子ISSN1556-5068
- 文件大小353.25KB
- 发表时间2013
- DOI10.2139/ssrn.2195984
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