The role of decision-making support systems in IT service management processes

Mora, M.; Phillips-Wren, Gloria; Marx-Gomez, Jorge; Wang, F.; Gelman, O.; Moraa, Manuel; Marx-Gómez, Jorge; Wang, Fen; Gelman, Ovsei

期刊名称Intelligent Decision Technologies
作者Mora, M.; Phillips-Wren, Gloria; Marx-Gomez, Jorge; Wang, F.; Gelman, O.; Moraa, Manuel; Marx-Gómez, Jorge; Wang, Fen; Gelman, Ovsei
卷第8卷
期第2期
印刷ISSN1872-4981
电子ISSN1875-8843
文件大小1057.65KB
发表时间2014-01-10
DOI10.3233/IDT-130184
页码147-163

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