Customer reactions to downsizing: when and how is satisfaction affected?
- 期刊名称Journal of the Academy of Marketing Science
- 作者Habel, Johannes; Klarmann, Martin
- 卷第43卷
- 期第6期
- 印刷ISSN0092-0703
- 电子ISSN1552-7824
- 文件大小767.55KB
- 发表时间2015-11-19
- DOI10.1007/s11747-014-0400-y
- 页码768-789
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