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[Advances in Intelligent Systems and Computing] Proceedings of the Ninth International Conference on Management Science and Engineering Management Volume 362 || A New Evaluation Model of Customer Satisfaction Index

[Advances in Intelligent Systems and Computing] Proceedings of the Ninth International Conference on Management Science and Engineering Management Volume 362 || A New Evaluation Model of Customer Satisfaction Index

Xu, Jiuping; Nickel, Stefan; Machado, Virgilio Cruz; Hajiyev, Asaf

作者Xu, Jiuping; Nickel, Stefan; Machado, Virgilio Cruz; Hajiyev, Asaf
文件大小130.66KB
发表时间2015
DOI10.1007/978-3-662-47241-5_70
页码829-837

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