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[IEEE 2015 9th International Conference on Telecommunication Systems Services and Applications (TSSA) - Bandung (2015.11.25-2015.11.26)] 2015 9th International Conference on Telecommunication Systems Services and Applications (TSSA) - A conceptual framework for implementing gamified-service to improve user engagement by using ITIL

[IEEE 2015 9th International Conference on Telecommunication Systems Services and Applications (TSSA) - Bandung (2015.11.25-2015.11.26)] 2015 9th International Conference on Telecommunication Systems Services and Applications (TSSA) - A conceptual framework for implementing gamified-service to improve user engagement by using ITIL

Raflesia, Sarifah Putri; Surendro, Kridanto
  • 作者Raflesia, Sarifah Putri; Surendro, Kridanto
  • 文件大小278.79KB
  • 发表时间2015
  • DOI10.1109/TSSA.2015.7440440
  • 页码1-5
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