[IEEE 2015 1st International Conference on Wireless and Telematics (ICWT) - Manado, Indonesia (2015.11.17-2015.11.18)] 2015 1st International Conference on Wireless and Telematics (ICWT) - A conceptual framework for implementing gamified-service to improve user engagement by using ITIL
Raflesia, Sarifah Putri; Surendro, Kridanto
- 作者Raflesia, Sarifah Putri; Surendro, Kridanto
- 文件大小242.49KB
- 发表时间2015
- DOI10.1109/icwt.2015.7449242
- 页码1-5