Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital
- 期刊名称Total Quality Management & Business Excellence
- 作者Raharjo, Hendry; Guglielmetti Mugion, Roberta; Di Pietro, Laura; Toni, Martina
- 印刷ISSN1478-3363
- 电子ISSN1478-3371
- 文件大小915.85KB
- 发表时间2016-06-09
- DOI10.1080/14783363.2016.1190641
- 页码1-22
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