Inbound Call Centers and Emotional Dissonance in the Job Demands – Resources Model
Molino, Monica; Emanuel, Federica; Zito, Margherita; Ghislieri, Chiara; Colombo, Lara; Cortese, Claudio G.
- 期刊名称Frontiers in Psychology
- 作者Molino, Monica; Emanuel, Federica; Zito, Margherita; Ghislieri, Chiara; Colombo, Lara; Cortese, Claudio G.
- 卷第7卷
- 电子ISSN1664-1078
- 文件大小511.01KB
- 发表时间2016-07-28
- DOI10.3389/fpsyg.2016.01133