Dysfunctional customer behavior: conceptualization and empirical validation
- 期刊名称Service Business
- 作者Kang, Minjeong; Gong, Taeshik
- 印刷ISSN1862-8516
- 电子ISSN1862-8508
- 文件大小710.22KB
- 发表时间2019-2-18
- DOI10.1007/s11628-019-00398-1
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