Impact of EWOM, website quality, and product satisfaction on customer satisfaction and repurchase intention: moderating role of shipping and handling

• 期刊名称International Journal of System Assurance Engineering and Management
• 作者Tandon, Abhishek; Aakash, Aakash; Aggarwal, Anu G.
• 印刷ISSN0975-6809
• 电子ISSN0976-4348
• 文件大小632.88KB
• 发表时间2020-2-15
• DOI10.1007/s13198-020-00954-3