海量图书期刊资源,随时随地畅享阅读乐趣
Modelling software quality in the commercial environmentAlan Gillies · 1992
Authors' replyGillies, William E.; Brooks, Anne M.V.; Rivers, Marion R.; Wolfs, Richard J.B.; Harris, Alan J. · Ophthalmology · 1996
Book ReviewsGILLIES, ALAN · Journal of Child Health Care · 2003
Fire in the FurnaceAlan Gillies · The Antioch Review · 1950
IT, culture, contextHarrop, Nick; Gillies, Alan · International Journal of Public Sector Management · 2007
An inspector callsHarrop, Nick; Gillies, Alan · Clinical Governance: An International Journal · 2014
BS 11000 for health commissioningColin‐Thomé, David; Quayle, Adrian; Ashworth, David; Gillies, Alan · Clinical Governance: An International Journal · 2013
Leadership in higher educationDavies, J.; Hides, M. T.; Casey, S. · Total Quality Management · 2001
Charting service quality gapsCandido, Carlos J. F.; Morris, D. S. · Total Quality Management · 2000
Benchmarking institutions of higher educationWan Endut, Wan Jaafar; Abdullah, Mokhtar; Husain, Nooreha · Total Quality Management · 2000
Measuring leadership excellenceKanji, Gopal K.; e Sa´, Patrícia Moura · Total Quality Management · 2001
Successful Change ManagementOakland, J. S.; Tanner, Stephen · Total Quality Management & Business Excellence · 2007
How do excellent companies stay excellent?Brown, Alan · Total Quality Management & Business Excellence · 2013
Editorial BoardThompson, Anna · Total Quality Management & Business Excellence · 2011
Business excellence through customer satisfactionKanji, Gopal K.; Wallace, William · Total Quality Management · 2000