Book Reviews
- 期刊名称The International Journal of Human Resource Management
- 作者Punnett, Betty Jane
- 卷第5卷
- 期第2期
- 印刷ISSN0958-5192
- 电子ISSN1466-4399
- 文件大小288.07KB
- 发表时间1994-05
- DOI10.1080/09585199400000043
- 页码527-529
Leadership in higher educationDavies, J.; Hides, M. T.; Casey, S. · Total Quality Management · 2001
Charting service quality gapsCandido, Carlos J. F.; Morris, D. S. · Total Quality Management · 2000
Benchmarking institutions of higher educationWan Endut, Wan Jaafar; Abdullah, Mokhtar; Husain, Nooreha · Total Quality Management · 2000
Measuring leadership excellenceKanji, Gopal K.; e Sa´, Patrícia Moura · Total Quality Management · 2001
Successful Change ManagementOakland, J. S.; Tanner, Stephen · Total Quality Management & Business Excellence · 2007
How do excellent companies stay excellent?Brown, Alan · Total Quality Management & Business Excellence · 2013
Editorial BoardThompson, Anna · Total Quality Management & Business Excellence · 2011
Business excellence through customer satisfactionKanji, Gopal K.; Wallace, William · Total Quality Management · 2000