Book Reviews
- 期刊名称Physical Therapy Reviews
- 卷第15卷
- 期第6期
- 印刷ISSN1083-3196
- 电子ISSN1743-288X
- 文件大小45.29KB
- 发表时间2010-12
- DOI10.1179/174328811X13000948850610
- 页码474-475
Leadership in higher educationDavies, J.; Hides, M. T.; Casey, S. · Total Quality Management · 2001
Charting service quality gapsCandido, Carlos J. F.; Morris, D. S. · Total Quality Management · 2000
Benchmarking institutions of higher educationWan Endut, Wan Jaafar; Abdullah, Mokhtar; Husain, Nooreha · Total Quality Management · 2000
Measuring leadership excellenceKanji, Gopal K.; e Sa´, Patrícia Moura · Total Quality Management · 2001
Successful Change ManagementOakland, J. S.; Tanner, Stephen · Total Quality Management & Business Excellence · 2007
How do excellent companies stay excellent?Brown, Alan · Total Quality Management & Business Excellence · 2013
Editorial BoardThompson, Anna · Total Quality Management & Business Excellence · 2011
Business excellence through customer satisfactionKanji, Gopal K.; Wallace, William · Total Quality Management · 2000