Operationalising strategy: Mapping manufacturing variablesKim Hua Tan; Ken Platts · 2004

Strategy visualisation: knowing, understanding, and formulatingPlatts, Ken; Hua Tan, Kim · Management Decision · 2004

MANAGING MANUFACTURING ACTION PLANSTAN, KIM HUA; PLATTS, KEN · International Journal of Innovation Management · 2002

Predictive performance measurement systemKoh, S.C.L.; Unahabhokha, Chatchai; Platts, Ken; Hua Tan, Kim · Benchmarking: An International Journal · 2007

Enhancing learning effectiveness through connectance diagramsSae Lim, Sirirat; Hua Tan, Kim; Platts, Ken · The Learning Organization · 2005

Building performance through in‐process measurementHua Tan, Kim; Platts, Ken; Noble, James · International Journal of Productivity and Performance Management · 2004

Linking operations objectives to actions: A plug and play approachKim Hua Tan; Ken Platts · 2009

Complexity theory and organization procedure designBrodbeck, Peter W. · Business Process Management Journal · 2002

Understanding customer relationship management (CRM)Chen, Injazz J.; Popovich, Karen · Business Process Management Journal · 2003

Enterprise resource planningShehab, E.M.; Sharp, M.W.; Supramaniam, L.; Spedding, T.A. · Business Process Management Journal · 2004

Design for supply chain collaborationSimatupang, Togar M.; Sridharan, Ramaswami · Business Process Management Journal · 2008

From process measurement to performance improvementRobson, Ian · Business Process Management Journal · 2004

Successful ERP implementation: an integrative modelSchniederjans, Dara; Yadav, Surya · Business Process Management Journal · 2013

Extracting business process decompositionFatolahi, Ali; Jalalinia, Shahram; Dabestani, Zahra; Eskandari, Masoumeh · Business Process Management Journal · 2007

Enterprise resource planning in reengineering businessRao Siriginidi, Subba · Business Process Management Journal · 2000