Proactive contracting + Service design = Success!
- 期刊名称International Journal of Services, Economics and Management
- 作者Rekola, Katri; Haapio, Helena
- 卷第3卷
- 期第4期
- 印刷ISSN1753-0822
- 电子ISSN1753-0830
- 文件大小276.29KB
- 发表时间2011
- DOI10.1504/ijsem.2011.042783
Hiring candidates through referencesDhar, Rajib Lochan; Bhagat, Manju · International Journal of Services, Economics and Management · 2009
Proactive contracting + Service design = Success!Rekola, Katri; Haapio, Helena · International Journal of Services, Economics and Management · 2011
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Enhancing customer experience in Canadian hotelsJayawardena, Chandana; Sukhu, Anupama · International Journal of Services, Economics and Management · 2014
The service net facility integration appraisalMichelini, Rinaldo C.; Razzoli, Roberto P. · International Journal of Services, Economics and Management · 2009
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