海量图书期刊资源,随时随地畅享阅读乐趣
Emergence of innovations in servicesToivonen, Marja; Tuominen, Tiina · The Service Industries Journal · 2009
Service development tools in actionKuusisto, Jari; Kuusisto, Arja; Yli-Viitala, Pirjo · The Service Industries Journal · 2013
Conceptualizing and managing service supply chainsGiannakis, Mihalis · The Service Industries Journal · 2011
Marketing Insurance Services: The Main ChallengesMajaro, Simon · The Service Industries Journal · 1984
The Marketing of TourismMeidan, Arthur · The Service Industries Journal · 1984
Entrepreneurial marketing: a comparative studyJones, Rosalind; Suoranta, Mari; Rowley, Jennifer · The Service Industries Journal · 2013
Customer Satisfaction in Retail BankingHowcroft, J. B. · The Service Industries Journal · 1991
Foresight and Services: Closing the Gap?Miles, Ian · The Service Industries Journal · 1999