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Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry

Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry

Radojevic, Tijana; Stanisic, Nemanja; Stanic, Nenad

期刊名称Tourism Management
作者Radojevic, Tijana; Stanisic, Nemanja; Stanic, Nenad
卷第51卷
印刷ISSN0261-5177
文件大小413.58KB
发表时间2015-12
DOI10.1016/j.tourman.2015.04.002
页码13-21

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